- SCOPE
Manila Athletic Club (the “Club”, “MNL Pilates”, “Elorde Knockout”, “we”, “our”, and “us”) provides fitness classes, membership, services and products (the “Services”) through the following platforms:www.manilaathleticclub.com You may also avail of our Services at any of our studios. These Terms and Conditions (the “Terms”) apply to the use of our website and are binding between you and the Club, whether as a guest or a registered user. By agreeing to these Terms or by your continued use of our services/purchase of our products, you agree that such use is legally sufficient. If you are enrolling on behalf of a minor, the same equally applies to said minor. The Terms, along with additional issuances or features referred to herein, those subsequently posted in our studios or website, or made available through social media platforms and/or email, constitute a valid and legally binding contract for the availment of our Services. By accessing our website and using our services in any manner, including but not limited to:
- Browsing through our website;
- Booking classes, purchasing packages and/or availing of our membership through our website or at our studios;
- Contributing content to the website or information to our representatives
You acknowledge that you have read and understood these Terms and you agree to be bound by the latter. The Club has the right to amend, update, or delete parts of these Terms without prior notice. If you do not agree to any of the Terms or its subsequent changes, please do not access or continue to use the website and our Services.
- ACCOUNT
The Club may require you to register and create an account in order to purchase our Services. As a registered user of the Club’s website, you agree to be responsible for keeping your account details secure. Further, you agree and acknowledge that the Personal Information you provide are true and accurate. The Club shall rely on the information you provided and shall not be liable for any injury, loss or damage that may arise in the event of the information’s inaccuracy. The Club reserves the right to register you as a user of the website and to terminate your registration or decline or limit your access to the website. For those under 18 years old, the Club will require you to submit an accomplished waiver form signed by your parent or guardian. We recommend having a parent or guardian accompany you to our studios. You should not disclose your account details to third parties and you are directly responsible for ensuring the confidentiality of said details, including but not limited to, your contact information, password and other log-in details. The Club shall not be liable for any unauthorized use of your account, or for any loss, injury or damage, that may result from your disclosure, be it intentional or negligent, of your log-in details.
- STUDIO POLICIES
By availing of our Services and visiting our studios, you agree to comply with studio and class policies posted online and in our studios. These policies shall remain in force during all hours. We reserve the right to refuse you access to the studios and our Services if we have reasonable cause to believe that your conduct is detrimental to the Club, its employees, and/or its patrons, is in violation of these Terms or if our refusal to serve you would be overall beneficial for the Club. Note that you shall not be entitled to a refund in such circumstances. You agree and acknowledge that the Club may, in its sole discretion and for any or no reason, terminate your account and remove any part of your account at any time. The Club may discontinue your access to the website and/or its studios, or any part thereof, with or without notice. You agree that the Club will not be liable to you or any third party for such termination. If the Club terminates your account due to your breach of these Terms, the Club shall refund a prorated portion of the fees paid.
- PROHIBITED STUDIO CONDUCT
You agree not to partake in any of the following behavior within our studio and towards any staff or fellow patron:
- Use of profane language;
- Engage in discriminatory, sexist, or racist behavior or any acts of harassment;
- Engage in vulgar, obscene or sexually offensive acts or those which offend common decency;
- Inflict or threaten to inflict bodily or emotional harm on yourself or others;
- Promote, ingest or use prohibited substances;
- Engage in any conduct that is disrespectful, inappropriate or rude in any of our premises;
- And any similar behavior or any behavior deemed by the Club’s management to be inappropriate.
Should you engage in any of the above, we have the right to remove you from our premises and you will not be entitled to a refund for any class credits used for that day. In addition, we may opt to suspend or permanently revoke your access to our Services. Our decision on these matters shall be final.
- MEMBERSHIP
GENERAL
Manila Athletic Club offers annual membership to its patrons. With this, members will be given access to special membership pricing and packages, giveaways and discounts from partner brands, and other perks. Separate rates are provided to non-members.
PRICING
Membership fees and pricing of our Services (for members and non-members) are subject to change without notice. The Club reserves the right to, at any time, modify or discontinue our Services (or any part thereof) without notice. The Club shall not be liable for any modifications, price change, suspension or discontinuance of the Services.
PROMOTIONAL OFFERS
On occasion, the Club may offer promotional offers on our Services. This is discretionary on the part of the Club and you cannot compel us to offer promotions or extend the same. When the promotional period has expired, you shall be ineligible to avail of the promotional offers. If you misrepresent information to avail of our promotions, we have the right to terminate your access to the same and refuse to refund you for the purchase you made.
- BOOKING
We respect everyone’s time, both patrons and our instructors. As such, the Club imposes a strict cancellation policy for both Elorde Knockout and MNL Pilates. If you are unable to attend your scheduled class, you must cancel or reschedule your booking via your Rezerv account at least twenty-four (24) hours before your class, otherwise the credit used to book said class will be forfeited. You may cancel your class through the website or by calling the studio directly. If you do not show up to class or inform the studio of your cancellation before the aforementioned period, the credit used will not be refunded. Those with unlimited class packages will be charged a penalty according to policies.
CLASS CREDITS
You may avail of class credits on our website or in the studios. Please note that the Club does not offer its class credits in any other platform aside from the abovementioned. Class credits purporting to be that of Elorde Knockout or MNL Pilates but were not availed of through the valid platforms will not be honored. The amount of class credits that may be purchased does not in any way mean that the Club guarantees the availability of the number of slots for any class. Slot availability may vary day to day. Class packages, or a set of class credits, will be activated on the day of their first booking and will expire based on the stated validity period. If you purchased a class bundle during a promotional sale, we may offer a shorter expiry than the standard expiry dates of our normal class packages. You will be made aware of this upon purchase. Note that the Club cannot extend these credits beyond the expiry date and class packages sold on promotional sales are subject to our discretion and may be withdrawn at any time and without notice. Class credits and class packages are non-refundable. We do not offer refunds for purchases of our Services, other than those that may be permitted by law. We may grant exceptions under extreme circumstances, the discretion of which will be left to the Club’s management.
PILATES
To book a slot in class, you must first purchase class credits through the website. Class credits are credited to your account and used to reserve classes. One class credit allows you to book a single reformer at a designated date and class time. The Club reserves the right to determine the number of slots to be offered for a given class time. Class credits have an expiry date. Please be mindful of the validity of your class credits. An extension of your class credits is subject to the approval of the Club.Class credits are non-transferrable, unless otherwise stated by us in writing. We will release our online schedule two (2) weeks in advance. The booking platform will open every Wednesday at twelve noon (12 PM) for classes held in the next week from Monday to Sunday. By booking a class, you agree to arrive at least five (5) minutes before the start of your scheduled class. You acknowledge that your failure to arrive within this time allows the Club to give your slot to a waitlisted client. If you are arriving within five (5) minutes of the start of class, please call the studio to let us know. We will hold the booking for you only until the class starts. Once the class starts, we will give the slot to any waitlisted client who is in the studio. We hope you understand that we are imposing this stringent policy for the benefit of the rest of the class and so as not to compromise your safety. Patrons who fail to turn up for their reserved class, even if they arrive at the start of class or less than five (5) minutes after class has started, will not be refunded their used credits. We strongly recommend that you do not leave a group class before its end, unless there is an emergency. As a show of respect to your instructor and fellow guests, kindly finish the duration of the class. MNL Pilates also has a no-recording policy for its live studio classes. You acknowledge that any type of recording of any MNL Pilates group class or activity is strictly prohibited without prior consent of an authorized MNL Pilates personnel. MNL Pilates instructors are not authorized to provide consent. You are authorized to record and post lawful, non-offensive content with regard to your participation in an MNL Pilates class before and/or after class with the consent of the participants of your content. A violation of this may be a ground for the Club to revoke or suspend your availment of our Services. Further, you agree to indemnify, defend, and hold harmless MNL Pilates, its employees, owners, officers, agents, instructors and other representatives from and against any claims, suits, actions, and all resulting loss, damage, or cost of any kind, resulting from your violation of its no-recording policy.
ELORDE KNOCKOUT
To partake, you must first purchase class credits through the website or in the gym. Class credits are credited to your account and used to reserve classes. Walk-ins are accepted for Boxing, Muay Thai, Private High Intensity Interval Training (“HIIT”) and Sparring.Group HIIT classes are scheduled and patrons must reserve their slot via the Rezerv booking platform. Walk-ins are welcome subject to availability of slots.
- GENERAL REFUND POLICY
All sales of membership fees, class packages, and retail and merchandise are NON-REFUNDABLE. No exceptions once purchase is made. We do not offer refunds, unless otherwise required by law. We implore upon you to read all terms and verify any concerns before making your purchases. We will grant exceptions under extenuating circumstances, subject to the discretion of the Club’s management.
- HEALTH WAIVER
We strongly recommend that you clear with your doctor or a health professional before partaking in any of the Club’s classes. For safety reasons, you are responsible for correctly using our facilities and agree to keep to the conditions in the health waiver which you agree to upon creation of your Account in our Website.
- SAFETY AND SAFEKEEPING OF YOUR BELONGINGS
You agree that the Club is not in any way responsible for the safekeeping of your personal belongings while you are present in the studio. You also agree that it is your primary duty to keep yourself, and if applicable, the minor you are accompanying, safe from any loss, damage or injury while inside the studio. You therefore assume all risks of loss or injury.
- INTELLECTUAL PROPERTY
The contents of this website, including without limitation, the text, graphics, photos, sound, interactive features, trademarks, service marks and logos are owned or licensed to by the Club, subject to intellectual property rights under the law. Intellectual property used by us may not be used by you, other than what is allowed by these Terms. These included content inside the studios or posted in our online platforms. You are prohibited from replicating, reproducing, modifying, distributing, or using through other means, such without our written permission obtained prior to such use. We are also authorized to use the intellectual properties of third parties. The latter retain their rights over their intellectual properties and as such, you cannot use, replicate, reproduce, modify or distribute such intellectual property without the express written consent of such third party.
- ENFORCEMENT OF THESE TERMS
If any of the provisions of these Terms is found to be unenforceable, that provision shall not affect the validity of the other provisions. The Club’s failure to enforce any right or provision under these Terms shall not constitute a waiver of said right or provision. These Terms, including our Privacy Policy, and other guidelines to be posted, constitute the agreement and understanding between the Club and you and govern your use of our Services. These supersede any prior agreements, communications, oral or written, between you and the Club. Any ambiguities in these Terms shall not be construed against the Club.
- WAIVER, DISCLAIMER AND LIMITATION OF LIABILITY
The Club does not warrant that any information provided is free from errors. The Club also discloses that the website may at times be unavailable. The Club shall not be liable, to the extent permitted by law, for any loss, damage, cost incurred in connection with the use of our website. You also agree that your use of our Services and attendance in our classes are done solely at your own risk. The Club shall not be liable for any loss, injury, damage, claim, of any kind, regardless if such is based on contract, tort or otherwise, which may arise or is connected with your attendance or participation in the Club’s classes or availment of its Services. You acknowledge that there are risks that cannot be eliminated when it comes to partaking in physical fitness activities such as those offered by the Club. You further acknowledge that these risks may range from minor injuries such as sprains or bruises, to major or catastrophic injuries. Before partaking in any of our classes, you acknowledge that you have read and signed our Health Waiver and you warrant that you have understood the same. You thus agree to assume full responsibility for any and all injuries, damages, or losses sustained by you in relation to your availment of our Services and release, indemnify and hold harmless the Club, its officers, owners, members, employees, instructors, representatives, and each of their successors and assigns, from any claims, actions, suits, costs, expenses, damages, and liabilities to the fullest extent allowed by law which are in any way related to your availment of our Services.
- DISPUTE RESOLUTION
Should a dispute arise between you and the Club, we encourage you to contact us directly in order to resolve the dispute amicably. Kindly drop us an email at mnlathleticclub@gmail.com
- GOVERNING LAW
The Terms and any other agreements shall be governed by the laws of the Republic of the Philippines.
